The MAJORITY of stuff you can buy from Amazon is NOT made by Amazon or uses its technology — Amazon is a retail store. If you’re confused between the two, you have a much more serious problem in life than being “confused” here, Mike.

Also, it’s about transparency. And as long as I tell you that something is bullshit but you still want it, it’s fair game, isn’t it? 🙂

By the way, please respect the comment rules!

I’m confused, you are worried about privacy with Amazon, but you will gladly take their money in referral fees?

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Good for you, Gaither. It’s the privacy that’s the main issue here, though.

I hear you. In a way, that’s a good thing since you might have had other issues. 🙂

True, and firmware updates are what many have been hoping for, but there’s a four-year-old feature request thread for it on Eero’s forums, and the best answer from the Eero developers on a Reddit thread a few years back is that they’ve never been able to add it without creating “severe performance issues.”

Many hoped it was coming to the Eero Pro 6, but I think it’s safe to say that since it didn’t arrive even with the new hardware, Eero basically has no plans to implement it at all.

While there’s a certain “buyer beware” aspect to purchasing any router, even I picked up the Eero Pro system last year having no idea that there it lacked PPPoE support, which kind of shocked me as I can’t think of another mainstream brand of router off the top of my head that can’t handle PPPoE connections, and I’ve used almost all of them — I’ve currently gone with the GT-AX11000 with a pair of ZenWiFi XT8’s, and while that’s a configuration with its own set of fun quirks, it’s definitely far more feature-rich. Meanwhile, Linksys’ Velop AX4200 not only offered PPPoE support, but it could also handle native VLAN tagging, as could Netgear’s RAX80.

All the more reason you should stay away from this one, Jesse. But PPoE is just a matter of software and can be enabled via firmware updates.

Unfortunately, one thing that I don’t see mentioned often enough when it comes to Eero’s mesh systems is the complete lack of PPPoE support. While I understand that there aren’t too many ISPs in the U.S. that still use PPPoE, it’s quite common internationally, and that makes the Eero a non-starter for a large number of users.

Sadly I’ve run into more than a few who have purchased it assuming that it was supported — after all, one would think this shouldn’t be a problem on any modern router — only to be left stuck either returning it or scrambling for workarounds.

I played with the original Eero Pro (Wi-Fi 5 version) for a while and managed to hack around with double NAT, which surprisingly isn’t as nasty to deal with as it was about 10 years ago, but I also wasn’t too thrilled with having to pull my ISPs router back out of cold storage to put in front of it just to get online — especially since I’d taken the trouble of getting an fibre-capable switch in order to bypass that.

I’ve since moved on from the Eero system for a whole lot of reasons (some of which you’ve covered in your reviews), but it’s also become clear that the company has no intent on ever adding PPPoE support — there’s a long thread in their community forums that goes back about four years complaining about it, with the only weak responses from the company being that they can’t make it work with acceptable performance, which would strike as odd if it weren’t for the fact that the Eero Pro is already one of the poorest-performing routers I’ve ever used even on a wired connection — I’ve never been able to get it to hit anywhere near gigabit speeds.

Anyway, thanks again for your great reviews.

The eero will definitely be much worse than the Velop or the Orbi, Marc. With a home like yours, it’s best to run network cables. If that’s not possible, try placing the hardware strategically and also don’t have too high expectations on speeds. More here. Hope it works out.